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Development
of Intergroup Cooperation with Action Research (Maarit Lahtonen, Information Society Research Center University of Tampere, Finland) |
Abstract Intergroup
co-operation of different professions or groups with cultures of their
own is a more complicated and demanding method than co-operation in
a simpler team. Still, it has become usual in the private as well
as in the public sector, because it includes many opportunities. For
instance, it can improve the quality and efficiency of services, it
can broaden the work contents and competence of the personnel, and
it can create innovations. Action research is one method to develop
and study intergroup co-operation. It offers discussion forums, where
different groups can create a common language, visions and goals as
well as build understanding and trust on each other. |
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