Great Groups! - Getting a Group to Think Like a Genius (Fonte) | |
Wouldnt it be great to have an Edison or Einstein, or Mozart at your next meeting? If youhad a genius at your meeting, do you think you might come up with better results? Let me bethe first to tell you that those people wont be at your next meeting. But there are somethings you can do as a facilitator - some techniques and tactics that you can use with thegroup that will help them work better. In this article you will learn some of the strategies of geniuses (adapted from Thinking Like a Genius, by Michael Michalko in the May 1998 issue ofThe Futurist), and how to apply them within any group you are working with.
How To Do It. Once a group has settled in on an approach, encourage them tostep out of the room. When they return, explain the concept oflooking at the problem from another perspective. Ask the group to list three or more other perspectives that this situation could be viewed from. From that list, pick one for the group toreconsider the situation from. (If the group is large enoughhave sub groups work different perspectives.) The time spent in reviewing the situation from the new perspectives should be asrigorous as the first analysis. Once the group has completed their reanalysis, have them look at all of their results. At this point encourage them to make the best decision, given all thedata they have at their disposal.
How To Do It. Once a group has a variety of possible solutions (possibly byusing some of the steps above), have them try to combinethem, rather than just pick one. Spur them on with questionslike: How could you do both A and B? How could you gain the benefits of both A and D, while minimizing the risks?
How To Do It. Always have a few (or a lot) of disparate items on a list. At anytime that a group is stuck, ask them to force a relationshipbetween their problem to one of the items on your list. (Youcould also have pictures of the items, which might spur theircreativity even further.) These relationships may be forced, andthis may be where the breakthrough comes. Note: Some groups or individuals will scoff at this idea as silly. Acknowledge this, but encourage them to try anyway. Theymay be very pleasantly surprised. Remember too, that the quality comes with quantity rule applies here. You may need totry more than one or two forced relationships before real progress is made.
How To Do It. Have members of a group draw their solutions to a problem, ordraw the results of implementing their solution. If you want tolook at a variety of solutions at once, have sub groups do thisfor different scenarios. Focus the group(s) on making it visualand inclusive of their whole idea. The goal is to communicate,not wow the group with artistic abilities. Once the groups havecompleted their drawings, review all of them to see if newideas, or combinations of ideas are found.
How To Do It. Rather than having the group ask the direct question on theirtask, have them ask the opposite. For example, if the question is, "How do we attract new Customers?", more new ideas and insights might come from asking, "How could we drive all of our Customers away?" With the answers to the opposite question, tactics and plans for avoiding this outcome can be developed.
How To Do It. Have the group compare their situation to anything else(another place for your list mentioned above). The moremetaphors (or analogies) the group can draw between their situation and these random items the better. The insights will flow from the discussion of these connections. You can also ask the group to tell you what they might compare the situation to, which is another method of initiating the metaphors.
How To Do It. After a decision is made, encourage the group to schedule timeto review the results of the decision. Time might also bescheduled to discuss the process the group used for coming tothe decision. By reflecting on the work and the results, often new ideas and improvements can be found. The decision totake this time is seldom the natural inclination of a group. Group dynamics are such that when the result or decision is made, the group is ready to "cross that item off the list", and move on. As a facilitator you can provide significant value by encouraging this review process.
How to Do It. When the groups seems to have hit a lull in a brainstorming session, push them on to think of more ideas (perhaps combining this thought with other strategies on this list). Remind them that there is value in quantity and that often the best ideas come after the easy ones are already out. Challenge them to add more to the list. Another way to use this strategy is to force the group to come up with a challenging goal of a number of ideas before beginning the brainstorming session. As the facilitator you need to make sure that the number is sufficiently large, to make sure it will be a challenge. |